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In recent years, virtual care programs have changed the way patients access medical care, ultimately becoming a key part of our healthcare journey. While virtual care has been around for a number of years, COVID-19 certainly accelerated the adoption–in fact, a study from the NIH reported a 766% increase in just the first three months. […]

A couple of weeks ago, I had the opportunity to attend the AHA Summit in beautiful San Diego, the location of my very first work trip – ten years ago for an AHIMA conference! The city is just as beautiful as I remember. As a marketer, I appreciate conferences that take advantage of the special

With the changes in the healthcare landscape,  the roles of caregivers and patients are also transforming. Today, patients are no longer passive recipients of healthcare; they are informed consumers who actively participate in their care decisions. This shift, known as patient consumerism, is reshaping the way caregivers approach their responsibilities. Understanding Patient Consumerism Patient consumerism

I’m heading home after a few days in San Diego at the AHA Leadership Summit, or at least I’m trying to. Like many others, my journey began with flight delays and cancellations related to Microsoft, CrowdStrike, and blue screens of death.  On my return, almost a week after the initial IT outage, my airline still

Some have argued that the story of the global economy in the decade from 2010 – 2020 can be distilled down to the rise of consumerism. And while the broader economic trend towards curating products, services, and solutions to the specific needs and interests of consumers has been in the works for more than a

Health system leaders find themselves at a critical juncture, tasked with accelerating their organizations’ drive toward the promise of value-based care (VBC). VBC calls for providers to focus more on quality of care, provider performance, and the patient experience. Yet, many are ensnared in a labyrinth of fragmented data, hindering their quest for insights. Value-based

The healthcare landscape is undergoing a profound transformation fueled by advancements in digital technology. One motivation behind these advancements is the increased willingness of healthcare providers to adopt innovative solutions that enable their shift towards value-based care and population health management. This paradigm shift emphasizes the quality of care delivered and focuses on proactive measures

The shift to value-based care holds immense promise for improving patient outcomes and reducing costs. However, transitioning from a fee-for-service model presents its own set of hurdles. View our latest video on overcoming challenges of value-based-care.

Lesbian, gay, bisexual, transgender, and queer (LGBTQ) Pride month is officially upon us, and with it comes a celebration of diversity as well as a growing awareness of health-related issues affecting the LGBTQ community, such as: Continued discrimination in healthcare settings Ongoing health disparities Poorer overall self-reported health outcomes The good news is that several

The healthcare IT landscape is transforming daily, driven by the integration of automation technologies such as Robotic Process Automation (RPA), intelligent automation, and hyperautomation. These technologies are starting to redefine operational efficiency, patient care, and financial management within healthcare organizations. Despite a slower adoption rate of artificial intelligence (AI) in healthcare compared to other industries,