News & Press

What is contact center software, and how does it impact patient engagement? Contact center software is an end-to-end, cloud-hosted contact center platform designed to optimize ...

What is patient-driven care management, and how does it impact patient engagement? The healthcare landscape is continuing to shift towards a patient-centered approach, and patient-driven ...

What are clinical communication and collaboration platforms, and how do they differ from clinician scheduling tools?  Clinical communication and collaboration (CCC) platforms support care team ...

What is revenue cycle automation?  Revenue cycle management (RCM) is a collaborative effort between a healthcare organization and its patients, with healthcare professionals playing a ...

What are patient engagement platforms, and how are they different from patient communication platforms and products?  Patient Engagement Platforms (PEPs) are comprehensive digital suites that ...