At ViVE 2025, Amy Oliver, Panda Health’s VP of Marketing, met with Faith Balaban, Human Experience Manager at Montage Health, to talk about how her team is using digital tools to support both patients and providers.
From ambient listening pilots and RPM results to chart-scrubbing automation, Faith shared what’s working (and what’s next) for improving care delivery and reducing burnout.
She also emphasized the value of learning from peers, vetting vendors through community, and avoiding the trap of reinventing the wheel.
Hear the full conversation below.
