The Great Shakeup


The pandemic necessitated rapid investment in digital health technologies as hospitals and healthcare systems sought safe ways to deliver care.

The acquisition, implementation, and usage of dozens of technologies, such as telemedicine and remote patient monitoring (RPM), skyrocketed. For telemedicine alone, the number of encounters jumped 766% in the first 3 months of the pandemic.

Now, the acquisition activity has settled—but perhaps not for long.

Hospitals and digital health technology vendors typically engage in contracts that span three to five years, with most reflecting the shorter duration. This means that many of the solutions acquired during the pandemic will be up for renewal later this year and next.

Will hospitals stick with their current digital vendors or are they planning to shake things up? If so, which solutions are likely to experience the most churn?

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