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Nov 04, 2021 • 4 min Read • Press release

Panda launches Digital Virtual Assistants category with GYANT and Orbita

James Stanford

Chief Marketing Officer

ATLANTA, GA. (November 4, 2021) – Panda Health Inc., the digital health marketplace company, today announced the launch of a new solution category, Digital Virtual Assistants, featuring industry leaders GYANT and Orbita as the first two awarded suppliers on the marketplace.

The technologies in this category power high-value voice and chatbot virtual assistant solutions for digital front door applications, remote patient support, pre- and post-visit outreach, in-facility patient support, and a variety of other healthcare uses.

As voice assistants, chatbots and other conversational virtual assistants become increasingly woven into the digital healthcare landscape, there is a growing need for healthcare organizations to embrace these technologies as first-class enterprise capabilities. The conversational platforms of our awarded suppliers have been deployed in consumer and clinical healthcare applications to automate and create efficiencies in key workflows while infusing a human-like experience.

“We created the Panda Health marketplace to efficiently connect our member healthcare systems with best-of-breed digital healthcare solution providers,” said David Harvey, CEO of Panda Health. “We selected GYANT and Orbita as Suppliers on our marketplace because they are leaders and innovators in voice and chat-powered virtual assistants in healthcare and they excelled on all our criteria. We are thrilled to represent them in our marketplace.”

View a one-page overview of Panda’s Digital Virtual Assistants category

“Panda Health firmly understands the complex Digital Virtual Assistants category,” said Stefan Behrens, Co-founder and CEO at GYANT. “Knowing they draw insights from dozens of providers and innovators, it is an honor to be named a leader in the space. We appreciate that Panda and their network of health systems share our ambition to reshape and automate care journeys with a patient-first approach.”

“We are proud to represent the Digital Virtual Assistants category in the Panda Health marketplace,” said Nathan Treloar, President and COO at Orbita. “The rigor and thoroughness of Panda’s evaluation process serves as a strong endorsement of Orbita’s products and solutions, and we’ve seen immediate and positive impact from our partnership.”

Orbita and GYANT are being deployed into multiple health systems through Panda, with the potential for many other deployments to come.

To learn how you can adopt best-in-class Digital Virtual Assistants solutions, reach out to Panda at growth@panda.health.

Download a white paper featuring 3 Best Practices in Digital Virtual Assistants

About Panda Health

Panda Health is a marketplace that transforms how health systems discover, procure, and implement digital innovations that make life better for consumers. Formed in 2020 as an independent company, Panda was founded through a partnership between three leading health systems, CentraCare, Gundersen Health System, and ThedaCare, with the development and investment firm Fitzroy Health.

About GYANT

GYANT’s empathetic, intuitive virtual assistant guides patients through the complexity of their healthcare systems. GYANT partners with Integrated Delivery Networks to deploy its technology on their websites, mobile apps, and patient portals with dozens of clients throughout the United States.  This virtual assistant empowers patients to take control and connect the dots across their digital journeys and more meaningfully engage with their providers any time of the day, every day of the year. GYANT reduces clinical strain and support staff overhead, improves outcomes, and exceeds patient expectations. GYANT’s conversational AI handholds patients from the virtual front door through their entire clinical journey by integrating deeply into clinical workflows (EHRs). The result is a higher level of efficiency that improves patient outcomes and makes them feel truly valued, now and every time they return. Some of GYANT’s customers include Intermountain Healthcare, OSF HealthCare, Adventist Health, Cleveland Clinic, and Geisinger. gyant.com

About Orbita

Orbita’s award-winning, HIPAA-compliant conversational AI platform powers voice and chat solutions for healthcare and life sciences organizations that improve patient engagement, increase clinical efficiency, and improve outcomes. Customers include innovative organizations like Philips Healthcare, Mass General Brigham, Mayo Clinic, Amwell, Yale New Haven Hospital, Cancer Treatment Centers of America, University of Chicago Medicine, and a portfolio of pharmaceutical clients. Find us at orbita.ai, contact us at hello@orbita.ai.

James Stanford

Chief Marketing Officer

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