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Portfolio Analyst, Digital Health

The role

Position: Portfolio Analyst, Digital Health

Division: Marketplace, Supply-Side

Status: Full Time Location: Atlanta, GA, Dallas, TX or U.S. Remote

Reports to: Director, Marketplace

Role summary

As the Digital Health Portfolio Analyst, you will support the growth of digital health technologies and suppliers on Panda’s marketplace. In addition, you will be responsible for delivering an exceptional experience to both digital health suppliers and health system buyers as they partner with Panda to sell and procure digital health technologies. As a Portfolio Analyst, you will work alongside the Portfolio Manager, Marketplace to execute Panda’s marketplace growth strategy. As a key early employee at Panda, you will gain valuable experience in strategic sourcing in an exciting and fast-growing digital health marketplace.

Reporting lines

This role will report directly to the Director, Marketplace.

Your key responsibilities

Category Growth (60% of time)

  • Sourcing & Bid Management: Support the Digital Health Portfolio Manager(s) in completing competitive bids by (1) preparing RFI and RFP bid packages, scorecards and reference surveys, (2) preparing responses to suppliers’ bid questions, (3) scheduling and recording/documenting live demos with suppliers, (4) evaluating and analyzing supplier bid proposals, (5) analyzing and comparing supplier price proposals, (6) compiling bid scorecard and survey results for team review , and (7) developing bid update slide decks and contract summaries.

Contract Management (20% of time)

  • Help Portfolio Manager(s) maintain active supplier contracts by (1) drafting and negotiating amendments, (2) maintaining bid and contract documentation in appropriate systems, and (3) monitoring contract portfolio expiration dates and timelines for new bids, extensions, renewals, and rebids.’
  • Support Portfolio Manager(s) with transferring health system’s existing digital health contracts with incumbent suppliers to Panda

Supplier Management (10% of time)

  • Help Portfolio Manager(s) prepare for quarterly business reviews (QBRs) with contracted suppliers by (a) analyzing suppliers’ business growth through Panda and upcoming opportunities, (b) analyzing and reporting on suppliers’ SLA performance and credits owed to health system buyers, (d) documenting recurring and open buyer or Panda issues with supplier, (e) documenting updates on suppliers’ new capabilities and future roadmap, and (f) understanding supplier satisfaction and needs.
  • Help resolve critical and non-critical issues with suppliers arising from buyers and Panda
  • Help Portfolio Manager(s) resolve supplier grievances

Marketing & Communications (10% of time)

  • Help develop slide decks and other marketing collateral for BOD meetings, supplier QBRs, 3rd party partnerships, supplier development and health system buyer development

Qualifications

  • Bachelor’s degree in Business, Economics, Supply Chain Management, or a work-related discipline from an accredited college or university
  • Clear understanding of at least one of the following: (i) competitive bid bestpractices, specifically for health systems, or (ii) health IT and digital health technologies, including EMRs

Experience

  • Three (3) years of related work experience in Technology Strategic Sourcing or Health IT / Digital Health at a health system, digital health company, consulting firm or similar organization
  • Category management and competitive bid experience with supporting RFIs, RFPs, and supplier demos preferred
  • Digital Health and IT sourcing experience in healthcare preferred
  • Clear understanding of health system technologies including, but not limited to, EHRs, provider directories, patient portals, CRM, RCM technologies, and call center technologies preferred
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